Your information deserves care.

Who we are

We are Emura Consulting (Pty) Ltd, a South African psychometric assessment and organisational consulting practice. This notice explains how we handle information connected with this website and enquiries made to us. We respect your privacy and handle personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Information you share with us

When you contact us by email or telephone, we receive the information you choose to share, such as your name, organisation, contact details and the nature of your enquiry. Providing enquiry information is voluntary, but we need sufficient details to respond. Please avoid sending identity documents, assessment results or sensitive personal information with an initial enquiry.

How we use your information

We use enquiry information to respond to you, understand your needs, discuss our services and arrange an engagement where appropriate. Processing may be necessary to take steps at your request before an agreement, perform an agreement, comply with a legal obligation or pursue a legitimate interest, subject to POPIA. Where we rely on consent, you may withdraw it; this does not affect processing that was lawful before withdrawal.

Contacting us through the website

Our Contact page links directly to our email address and telephone number. Email links open your own email application; the website does not submit or store an online enquiry form. We do not collect assessment responses or make automated decisions about candidates through this website.

Technical information and cookies

Our hosting provider, Vercel, may process technical information such as your IP address, browser details, requested pages and access times to deliver and secure the website. We have not installed advertising trackers or analytics tools. Protected review versions of the site may use essential authentication cookies. Links to other websites take you to services with their own privacy notices.

Sharing and service providers

Information may be handled by hosting, email and other service providers needed to operate our website and respond to enquiries. We limit sharing to what is needed for the purpose or required by law. We do not sell your personal information. Some providers may process information outside South Africa; any transfer must meet the applicable requirements of POPIA.

Security and retention

We take reasonable steps to protect personal information against loss, unauthorised access and misuse. No electronic communication or storage method is completely secure. We retain information for as long as needed for the purpose for which it was collected, or where retention is required or authorised by law, then arrange its deletion or de-identification. If a security compromise affects your information, we will notify you and the Information Regulator as required by POPIA.

Your privacy rights

Subject to POPIA, you may ask whether we hold your personal information, request access, ask for correction or deletion, or object to processing. We may need to verify your identity before responding. Some records must be retained by law, so a request for deletion may not always be granted. Please contact us using the details below and explain your request.

Assessment and consulting engagements

This website notice does not replace the information and consent arrangements for a specific assessment or consulting engagement. Before participating, please ask us about the purpose of the assessment, who will receive the information, and how feedback and records will be handled. Please arrange the appropriate channel with us before sharing assessment material.

Contact us or raise a concern

For a privacy request, email info@emuraconsulting.co.za with “Privacy enquiry” in the subject line, or call 083 324 8742. You may also lodge a complaint with South Africa’s Information Regulator or email POPIAComplaints@inforegulator.org.za.

We will update this notice when our website or information-handling arrangements change. The date above identifies the latest version.